Status & Visibility

This sub-page controls whether your restaurant is visible to customers and whether you accept bookings. Use it for vacations, renovations, or seasonal closures.

The Big Status Display

At the top of the page, you'll see your Platform Approval Status:

• Approved (green) — You're live and accepting customers
• Pending (yellow) — Waiting for admin review
• Rejected (red) — Application was denied
• Suspended (red) — Temporarily blocked by us for policy violation

You can NOT change this status here. It's managed by the platform admin team.

Five Toggle Switches

Below the status, you have five toggles:

Toggle	Default	What it does
Restaurant active	ON	Master switch — your restaurant appears anywhere
Temporarily closed	OFF	Mark a short pause without removing your profile
Accept bookings	ON	Whether customers can book tables
Accept online food orders	ON	Delivery and takeaway orders from customers
Featured listing	OFF	Premium placement (paid feature)

Restaurant Active

Master visibility toggle. If OFF:

• Your restaurant doesn't appear in any search
• Your detail page shows "Currently unavailable"
• New bookings are blocked

Use this when:

• You're permanently shutting down (contact support to actually delete)
• You want to hide temporarily without losing profile

Temporarily Closed

Different from "Restaurant active". When ON:

• Your listing shows a "Temporarily Closed" badge
• New bookings are blocked
• Existing bookings are honored (we don't auto-cancel)

Use this when:

• You're on vacation
• Renovating for a few days
• Closed for a private event
• Seasonal closure

Turn back OFF when you reopen.

Accept Bookings

Toggles whether customers can book tables via MyCityDeal. When OFF:

• Customers can still see your profile and menu
• They just can't book a reservation
• Useful if you're fully booked for a while

Accept Online Food Orders

One switch for both fulfilments: food orders for delivery and for takeaway. When it is OFF, customers see "Ordering is paused at this restaurant" and the restaurant is not listed under online ordering anywhere.

The switch alone is not enough. A restaurant with no available dish on its menu has nothing to cook, so customers still see it as closed for online orders — the note under the switch tells you how many dishes are available right now.

Menu state	What customers see
Switch ON, at least one available dish	Can order for delivery or takeaway
Switch ON, menu empty (or every dish marked unavailable)	Not listed under online ordering; detail page says ordering is paused
Switch OFF	Not listed, even with a full menu

Use it OFF when:

• The kitchen is closed for the evening but the dining room is still open
• You are on a holiday and cannot prepare orders
• You only want table bookings for now

Adding or making one dish available takes effect immediately — nothing to save here.

Featured Listing

Premium placement — your restaurant appears at the top of search results with a special badge. This is a paid feature. Contact sales@mycitydeal.com to enable it.

Delivery Distance and Fee

Below the switches is a small card with three fields. It controls what customers are charged for delivery — the distance itself is measured by the platform, you only set the rule.

Field	Default	What it does
Free delivery up to (km)	0	Orders at or under this distance pay nothing for delivery
Charge per km beyond that (Rs)	0	Rate applied to the kilometres past the free radius
Refuse orders beyond (km)	empty	Optional hard limit; farther addresses cannot order

Leave the rate at 0 and nothing changes for you or your customers: every delivery keeps the flat fee the platform has always used. Set a rate and the rule takes over, for example free up to 5 km at Rs 10/km means a 4 km order is free and a 7 km order pays Rs 20 (the customer sees ₹70 struck through next to ₹20, so the free part is visible as a saving, not a rumour).

The limit is enforced before an order reaches you: if the measured distance is beyond it, the customer is told the restaurant does not deliver that far and nothing is booked. Distances are calculated from your kitchen's pin, or from the centre of your area when there is no pin yet — so a pin in Contact & Location makes every fee exact.

The full rule, including why the estimate is what it is, is written up in How Delivery Fees Are Calculated.

Saving

Everything on this page — the five switches and the three delivery distance fields — is saved by the single "Save Visibility, Orders & Delivery" button in the bar at the bottom. There is deliberately no separate save for delivery pricing: two save buttons on one screen is how half a change gets left behind.

Nothing goes live while you are typing, and a toast tells you the outcome:

• Saved — "Visibility, orders and delivery pricing are live."
• Check the delivery distances — free radius over 200 km, a rate over Rs 1,000 per km, or a limit over 500 km. Nothing was written.
• Check the delivery limit — the limit is nearer than your own free radius, which would refuse every free order. Nothing was written.
• Couldn't save your settings — the platform refused it, with its reason in the toast. Try again; your page still holds what you typed.

What's the difference between "Inactive" and "Temporarily Closed"?

Setting	Effect on listing	Effect on bookings
Restaurant active: OFF	Hidden from search	Blocked
Temporarily closed: ON	Visible with badge	Blocked

For most cases, use "Temporarily closed" — your customers can still find you and know you're coming back. Use "Restaurant active: OFF" only for permanent removal.

Next

Head to Tables to set up your physical tables.