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Account & Security

This page covers your personal account (not the restaurant profile). Here you manage your login, notifications, and security settings.

The Settings Section

The sidebar has 3 sub-pages:

View URL What it shows
Account /dashboard/settings/account Your personal info
Notifications /dashboard/settings/notifications Email + push preferences
Security /dashboard/settings/security Password, 2FA, sessions

Account Settings

Account settings

Your personal info โ€” separate from your restaurant profile.

Field Editable Notes
First name Yes
Last name Yes
Phone Yes
Avatar Yes Image upload
Email No Contact support to change
Date of birth Yes

Why Email is Locked

Your email is your unique identifier on MyCityDeal. Changing it could:

  • Break your booking history
  • Cause issues with customer notifications
  • Require re-verification

If you really need to (e.g., company email change), contact support.

Notification Settings

Notification settings

Choose which notifications you receive:

Notification Email Push Can disable?
New booking โœ“ โœ“ No (critical)
Booking cancelled โœ“ โœ“ No (critical)
Customer review โœ“ - Yes
Weekly summary โœ“ - Yes
Marketing tips โœ“ - Yes
New features โœ“ - Yes

We don't allow disabling critical notifications (bookings, cancellations, security alerts) because missing them could cost you money or leave customers waiting.

Security Settings

Security settings

Change Password

  1. Enter your current password
  2. Enter your new password (min 8 characters)
  3. Confirm the new password
  4. Click "Change password"

You'll get a confirmation email.

Two-Factor Authentication (2FA)

Coming soon. Will add:

  • SMS verification codes
  • Authenticator app support
  • Backup codes for account recovery

Active Sessions

See where you're logged in:

Session Device Location Last active Action
Chrome on Mac MacBook Mumbai Now Current
Safari on iPhone iPhone Mumbai 2 hours ago Sign out
Firefox on Windows Windows Delhi Yesterday Sign out

If you see an unknown session, sign it out and change your password.

Sign Out Everywhere

If you suspect your account is compromised:

  1. Go to Security settings
  2. Click "Sign out everywhere"
  3. All sessions end except your current one
  4. Change your password immediately

Password Best Practices

  • โœ… Use at least 12 characters (longer is stronger)
  • โœ… Mix uppercase, lowercase, numbers, symbols
  • โœ… Use a password manager (1Password, Bitwarden, LastPass)
  • โœ… Don't reuse passwords across sites
  • โŒ Don't share your password with anyone โ€” not even support staff
  • โŒ Don't write your password on paper

What If I Lose Access?

  1. Forgot password: Use the "Forgot password" link on the login page
  2. Lost email access: Contact support with ID verification
  3. Account locked: After 5 failed login attempts, wait 15 minutes and try again

Next

You've reached the end of the Restaurant Partner Guide! Head to Help & Support if you have questions.

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