Offers & Coupons

Coupons attract customers and incentivize them to choose your restaurant over competitors. This page shows you how to create and manage them.

The Offers Section

The sidebar has 3 sub-pages:

View	What it shows
Active Coupons	Currently running offers
Create Offer	New offer wizard
Offer History	Past / expired offers

Active Coupons

Currently running offers. For each, you see:

• Title and code
• Discount (e.g., "20% off" or "₹100 off")
• Valid dates
• Times used
• Toggle to enable/disable

To turn an offer ON or OFF, click the toggle. The offer is hidden from customers when OFF.

Create Offer

The new offer form has these fields:

Field	Required	Example	Notes
Title	Yes	Weekend Special — 20% off	Shown to customers
Discount type	Yes	PERCENTAGE or FLAT	Choose one
Discount value	Yes	20 (for 20%) or 100 (for ₹100 off)	The amount
Valid from	Yes	2026-09-09	When it starts
Valid until	Yes	2026-12-31	When it expires
Code	Yes	WEEKEND20	Customer-facing code
Min billing amount	No	500	Minimum bill to use it
Description	No	Valid on Sat-Sun only	Visible to customer

Example Offers

20% off on weekday lunch:

• Title: Weekday Lunch Special
• Discount type: PERCENTAGE
• Discount value: 20
• Valid: Mon-Fri, 12pm-4pm
• Code: LUNCH20
• Min billing: 300

Flat ₹100 off for first-time customers:

• Title: First Visit Discount
• Discount type: FLAT
• Discount value: 100
• Code: WELCOME100
• Min billing: 500

Creating Tips

• Use clear, specific titles (avoid "Sale" — use "Diwali Special 25% off")
• Set realistic minimum billing amounts (₹500 minimum for ₹100 off makes sense)
• Limit duration — short-term offers create urgency
• Use codes customers can remember

Offer History

Past and expired offers with stats:

• Total times used
• Total discount given
• Average order value when used

Useful for analyzing what worked.

Promotion Tips

• ✅ Create 1-2 active offers at any time — gives customers reasons to choose you
• ✅ Run weekend specials — peak booking days
• ✅ Use first-visit coupons — converts new customers to repeat
• ✅ Time-bound offers — creates urgency
• ✅ Track performance — disable offers that don't convert
• ❌ Don't run overlapping offers — confuses customers
• ❌ Don't make offers too restrictive (e.g., Mon 11-11:30am only)

Next

Head to Delivery Orders to learn about managing online food orders.